Before the installer leaves, plug the car in and confirm a charge starts, the app is on your network rather than their hotspot, the schedule does what you expect, the isolator kills the unit, and the lead reaches the port without being trapped in the boot or the door. Look at the containment, the glands and the ground you asked them to make good. A coffee-stain of dust is normal. A missing gland or a trip that opens immediately is not.
Snagging after an EV charger install
Check the serial number against the warranty and the address on the draft certificate. Errors are easiest while the van is outside.
- Charge the real car before they leave
- App on your Wi-Fi
- Isolator test
- Certificate and serial number checked
What a survey must prove about snagging after an EV charger install
Walk the route in the rain if you can, or at least look at covers and drip loops. Water in a badly made gland becomes a trip at the first storm.
Snagging after an EV charger install and the written scope
Holding a small retention until the certificate arrives is reasonable if you agreed it. Inventing a long list of taste items after you approved the mount position is not.
The expensive shortcut on snagging after an EV charger install
The mistake is signing a satisfaction note on the doorstep while the car is still at work, then discovering the lead is short that evening.
Handover when snagging after an EV charger install is the issue
Use a written snag list by email the same day, with photos, and a date you expect the certificate.
Frequently asked questions
What if the car is not at home?
Book the install when it is, or accept a return visit in the price. A tester plug does not prove your lead length.
They cracked a slab.
Photograph it and ask for the reinstatement you specified. That is a snag, not a review score.
The app account is theirs.
Move it to your email before they go. Factory accounts get orphaned.
How long for paperwork?
Agree a number of days. Notifiable-work evidence should not be 'when we get round to it'.
Core buying guides
Start with these high-intent guides, then dig into the rest of the library.
Related guides
Sources and further reading
How this guide was prepared
This guide was written by the Local EV Installers Editorial Team. We compare official guidance, legislation and established consumer information, separate general information from project-specific advice, and show publication dates and sources. We do not accept installer accreditation claims at face value.