Handover is short and specific. The car charges on the household Wi-Fi, the owner's app account is live, one schedule is set, the isolator is labelled and demonstrated, the lead reaches, the RCD is explained, and you know how to boost a charge if you must leave early. You have the certificate, the serial number, the building-control route, the network notification reference if one is already available, and the numbers to call. Anything missing is a snag, not a favour.
Write eV charger handover checklist into the quote
Use a checklist and email it to yourself the same day.
EV charger handover checklist
Do this with the actual car if you can. A test plug does not prove your bumper clearance.
- Owner account and household Wi-Fi
- One schedule and a boost method
- Isolator demonstrated
- Certificate, serial and call numbers
Check eV charger handover checklist before you accept a price
Take photos of the board, the clamp location and the rating label.
The price effect of eV charger handover checklist
Ten calm minutes here prevent a week of 'it never worked'.
A miss that shows up later: eV charger handover checklist
The mistake is signing the pad while the installer is already in the van and the app is on their email.
Frequently asked questions
What if the certificate follows by email?
Agree the day. Do not accept an open-ended later.
They could not add my tariff.
Then they should show you the manual schedule and book a remote follow-up. Do not pretend it is integrated.
The car is at the office.
Then the lead measurement is unverified. Make a time to prove it.
Do I need to be there?
Yes. Handover to an empty house is how accounts and questions get lost.
Core buying guides
Start with these high-intent guides, then dig into the rest of the library.
Related guides
Sources and further reading
How this guide was prepared
This guide was written by the Local EV Installers Editorial Team. We compare official guidance, legislation and established consumer information, separate general information from project-specific advice, and show publication dates and sources. We do not accept installer accreditation claims at face value.